Eksperiment o korporativnem ugledu, porabniških stereotipih in zaupanju, 2019

Osnovne informacije o raziskavi

ADP - IDNo: EKUPSZ19
DOI: https://doi.org/10.17898/ADP_EKUPSZ19_V1
Glavni avtor(ji):
  • Gidaković, Petar
  • Žabkar, Vesna
Izdelal datoteko podatkov:
EF - Ekonomska fakulteta, Univerza v Ljubljani (Ljubljana, Slovenija; julij 2019)

Finančna podpora:

Javna agencija za raziskovalno dejavnost Republike Slovenije

Številka projekta:

N5-0084 (ARRS)

Serija:
  • BLAGZNAM/Blagovne znamke

    Raziskave v seriji Blagovne znamke so bile izvedene v okviru mednarodnega raziskovalnega projekta "Spremljanje preferenc potrošnikov skozi potrošniške stereotipe" (N5-0084), katerega namen je proučiti, kako različne vrste porabniških stereotipov v zvezi z blagovnimi znamkami (država izvora, tipični kupci znamke, znamka sama) vplivajo na nakupno vedenje porabnikov. Stereotipe, skladno z modelom vsebine stereotipov (angl. Stereotype content model) opredelimo kot zaznave topline in kompetentnosti objekta (znamke, kupca, države). Raziskave so bile izvedene na prebivalcih Združenega Kraljestva (APSBZ19 in EKUPSZ19) v starosti od 18 do 90 let oziroma prebivalcih ZDA (AUKZ19), v starosti nad 18 let, ki sodelujejo na spletnem panelu Prolific Academic.

Vsebina raziskave

Ključne besede ADP: korporativni ugled, zaznave porabnikov, zaupanje v blagovne znamke, vtis kompetentnosti, vtis topline, model vsebine stereotipov, eksperiment

Ključne besede ELSST:
BLAGOVNA ZNAMKA

Vsebinska področja CESSDA
GOSPODARSTVO - Poraba in navade porabnikov
Vsebinsko področja CERIF
Trženje
Vsebinska področja ADP
STEREOTIPI
UGLED
OSEBNOSTNE RAZLIKE
DEMOGRAFIJA


Povzetek:

Raziskava je bila izvedena v okviru mednarodnega raziskovalnega projekta "Spremljanje preferenc potrošnikov skozi potrošniške stereotipe", katerega namen je proučiti, kako različne vrste porabniških stereotipov v zvezi z blagovnimi znamkami (država izvora, tipični kupci znamke, znamka sama) vplivajo na nakupno vedenje porabnikov. Stereotipe, skladno z modelom vsebine stereotipov (angl. Stereotype content model) opredelimo kot zaznave topline in kompetentnosti objekta (znamke, kupca, države). Ta eksperiment se osredotoča na porabniške stereotipe v zvezi s korporativno blagovno znamko in poskuša odgovoriti na vprašanje, kako dimenzije korporativnega ugleda (naravnanost k odjemalcem, dober delodajalec, družbeno in okoljsko odgovorno podjetje, kakovost izdelkov in storitev ter finančno močno in zanesljivo podjetje) vplivajo na zaznave topline oziroma kompetentnosti. Poleg tega pa je cilj raziskave tudi preveriti, kako zaznave topline in kompetentnosti prenašajo (mediacija) vplive dimenzij korporativnega ugleda na zaupanje porabnika do korporativne znamke. Za potrebe preverjanja konceptualnega modela je bil oblikovan eksperiment, pri katerem so raziskovalci manipulirali informacije v predstavitvi namišljenega telekomunikacijskega podjetja. Manipulacija informacij se je nanašala na posamezne dimenzije korporativnega ugleda. Kontrolni skupini niso bile podane informacije v zvezi z dimenzijami korporativnega ugleda, v ostalih petih skupinah pa je bil opis podjetja pripravljen tako, da je vseboval pozitivno informacijo o posamezni dimenziji korporativnega ugleda, kar pomeni, da je bil raziskovalni načrt eno-faktorski s šestimi skupinami udeležencev.

Metodologija


Čas zbiranja podatkov: 25. julij 2019 - 26. julij 2019
Čas izdelave: 2019-07
Država: Združeno kraljestvo
Geografsko pokritje:

Združeno kraljestvo

Enota za analizo:

Posameznik

Populacija:

Prebivalci Združenega kraljestva stari od 18 do 90 let, ki sodelujejo na spletnem panelu Prolific Academic.

Izključeni: ni podatka
Zbiranje podatkov je opravil:

Gidaković, Petar

Tip vzorca:

Neverjetnostno: priložnostno

Vzorčni okvir je bil spletni panel Prolific Academic, na katerem so v prvem koraku avtorji določili kriterije (prebivalci Združenega kraljestva stari od 18 do 90 let) za izbor potencialnih respondentov. Panel je podal oceno, da kriterijem ustreza 20.256 aktivnih panelistov (to so tisti, ki so v zadnjih 90 dneh sodelovali v kakšni anketi), katerim je bilo v drugem koraku na njihov uporabniški račun na spletni strani panela Prolific Academic prikazano vabilo za sodelovanje v anketi. Tisti, ki dobivajo obvestila o novih anketah preko e-pošte, so bili povabljeni tudi preko omenjenega kanala. Respondenti so se sami odločili za sodelovanje, posledično vzorec ni reprezentativen.

Način zbiranja podatkov:

Spletni eksperiment

Uteževanje:

Brez uteževanja.

Omejitve dostopa

Podatki in dokumentacija so na voljo pod mednarodno licenco Creative Commons Priznanje avtorstva 4.0. Arhiv izroča podatke uporabnikom samo za namen, ki ga posebej opredelijo, ob zagotovitvi spoštovanja profesionalnih etičnih kodeksov. Uporabnik se posebej zaveže, da bo skrbel za tajnost podatkov in opravljal analize brez poskusov identifikacije posameznika.

Kontakt: Arhiv družboslovnih podatkov

Pri objavah, ki bi sledile na podlagi podatkov, je potrebno polno citirati avtorja in Arhiv.

Vsak uporabnik je dolžan opozoriti na morebitne pomanjkljivosti gradiva in poslati Arhivu 2 kopiji nastalih besedil.

Uporabnik naj pred uporabo pozorno prebere spremljajočo dokumentacijo in se v primeru nejasnosti obrne na avtorje raziskave ali Arhiv.

Osnovne informacije o datoteki podatkov

Naslov podatkovne datoteke: Experiment about corporate reputation, consumer stereotypes and trust, 2019 [Podatkovna datoteka]

ID datoteke: F1

Avtor podatkovne datoteke: Gidaković, Petar; Žabkar, Vesna

Format: *.txt - TEKST

  • število spremenljivk: 75
  • število enot: 266

Licenca: ccby

Verzija: marec 2020

Spremenljivke

Consent CONSENT FOR PERSONAL DATA PROCESSING FOR THE PURPOSES OF THE SCIENTIFIC-RESEARCH PROJECT (GDPR)

CONSENT FOR PERSONAL DATA PROCESSING FOR THE PURPOSES OF THE SCIENTIFIC-RESEARCH PROJECT (GDPR)

Vrednost 13 Frekvenca
1 I agree 266
2 I disagree 0
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 2

Group Experimental group

Experimental group

Vrednost 22 Frekvenca
1 Control 42
2 Customer orientation 49
3 Good employer 44
4 Soc.& env. responsability 40
5 Reliable and financially strong company 46
6 Product and service quality 45
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 6

BFam Have you ever heard of telecommunications provider B-Linked before reading about in this survey?

BFam - Have you ever heard of telecommunications provider B-Linked before reading about in this survey?

Vrednost 31 Frekvenca
1 No 250
2 Yes 16
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 2

Consent CONSENT FOR PERSONAL DATA PROCESSING FOR THE PURPOSES OF THE SCIENTIFIC-RESEARCH PROJECT (GDPR)

CONSENT FOR PERSONAL DATA PROCESSING FOR THE PURPOSES OF THE SCIENTIFIC-RESEARCH PROJECT (GDPR)

Vrednost 175 Frekvenca
1 I agree 266
2 I disagree 0
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 2

Group Experimental group

Experimental group

Vrednost 274 Frekvenca
1 Control 42
2 Customer orientation 49
3 Good employer 44
4 Soc.& env. responsability 40
5 Reliable and financially strong company 46
6 Product and service quality 45
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 6

BFam Have you ever heard of telecommunications provider B-Linked before reading about in this survey?

BFam - Have you ever heard of telecommunications provider B-Linked before reading about in this survey?

Vrednost 373 Frekvenca
1 No 250
2 Yes 16
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 2

WTP1 Its very likely that I would buy services of this company. WTP - Do you agree or disagree with following statements?

Its very likely that I would buy services of this company.

Vrednost 472 Frekvenca
1 Strongly disagree 9
2 Disagree 43
3 Neutral 38
4 Agree 129
5 Strongly agree 47
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 5

WTP2 I would purchase services of this company the next time I need such services. WTP - Do you agree or disagree with following statements?

I would purchase services of this company the next time I need such services.

Vrednost 571 Frekvenca
1 Strongly disagree 7
2 Disagree 37
3 Neutral 37
4 Agree 130
5 Strongly agree 55
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 5

WTP3 I would definitely try services from this company. WTP - Do you agree or disagree with following statements?

I would definitely try services from this company.

Vrednost 670 Frekvenca
1 Strongly disagree 7
2 Disagree 28
3 Neutral 27
4 Agree 111
5 Strongly agree 93
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 5

BT1 I trust B-Linked. BT - Do you agree or disagree with following statements?

I trust B-Linked.

Vrednost 769 Frekvenca
1 Strongly disagree 8
2 Disagree 5
3 Somewhat disagree 27
4 Neutral 132
5 Somewhat agree 57
6 Agree 30
7 Strongly agree 7
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 7

BT2 I would feel comfortable depending on B-Linked. BT - Do you agree or disagree with following statements?

I would feel comfortable depending on B-Linked.

Vrednost 868 Frekvenca
1 Strongly disagree 6
2 Disagree 14
3 Somewhat disagree 28
4 Neutral 95
5 Somewhat agree 73
6 Agree 40
7 Strongly agree 10
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 7

BT3 I would rely on B-Linked to deliver on its brand promise. BT - Do you agree or disagree with following statements?

I would rely on B-Linked to deliver on its brand promise.

Vrednost 967 Frekvenca
1 Strongly disagree 4
2 Disagree 7
3 Somewhat disagree 13
4 Neutral 90
5 Somewhat agree 67
6 Agree 71
7 Strongly agree 14
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 7

ATTCH1 Please select "Somewhat agree"

Please select "Somewhat agree"

Vrednost 1066 Frekvenca
1 Strongly disagree 0
2 Disagree 0
3 Somewhat disagree 0
4 Neutral 0
5 Somewhat agree 266
6 Agree 0
7 Strongly agree 0
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 7

BW1 If B-Linked appeared in the UK market, what you think, how would UK consumers see B-Linked... warm BW - If B-Linked appeared in the UK market, what you think, how would UK consumers see B-Linked...

Warm

Vrednost 1165 Frekvenca
0 Not at all 1
100 Extremely 2
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0 0 100

Vrednosti spremenljivk od 0 do 100

BW2 If B-Linked appeared in the UK market, what you think, how would UK consumers see B-Linked... good-natured BW - If B-Linked appeared in the UK market, what you think, how would UK consumers see B-Linked...

Good-natured

Vrednost 1264 Frekvenca
0 Not at all 3
100 Extremely 2
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0 0 100

Vrednosti spremenljivk od 0 do 100

BW3 If B-Linked appeared in the UK market, what you think, how would UK consumers see B-Linked... friendly BW - If B-Linked appeared in the UK market, what you think, how would UK consumers see B-Linked...

Friendly

Vrednost 1363 Frekvenca
0 Not at all 2
100 Extremely 4
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0 0 100

Vrednosti spremenljivk od 0 do 100

BW4 If B-Linked appeared in the UK market, what you think, how would UK consumers see B-Linked... kind BW - If B-Linked appeared in the UK market, what you think, how would UK consumers see B-Linked...

Kind

Vrednost 1462 Frekvenca
0 Not at all 3
100 Extremely 3
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0 0 100

Vrednosti spremenljivk od 0 do 100

BC1 If B-Linked appeared in the UK market, what you think, how would UK consumers see B-Linked... competent BC - If B-Linked appeared in the UK market, what you think, how would UK consumers see B-Linked...

Competent

Vrednost 1561 Frekvenca
0 Not at all 1
100 Extremely 4
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0 0 100

Vrednosti spremenljivk od 0 do 100

BC2 If B-Linked appeared in the UK market, what you think, how would UK consumers see B-Linked... intelligent BC - If B-Linked appeared in the UK market, what you think, how would UK consumers see B-Linked...

Intelligent

Vrednost 1660 Frekvenca
0 Not at all 1
100 Extremely 3
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0 0 100

Vrednosti spremenljivk od 0 do 100

BC3 If B-Linked appeared in the UK market, what you think, how would UK consumers see B-Linked... efficient BC - If B-Linked appeared in the UK market, what you think, how would UK consumers see B-Linked...

Efficient

Vrednost 1759 Frekvenca
0 Not at all 2
100 Extremely 4
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0 0 100

Vrednosti spremenljivk od 0 do 100

BC4 If B-Linked appeared in the UK market, what you think, how would UK consumers see B-Linked... capable BC - If B-Linked appeared in the UK market, what you think, how would UK consumers see B-Linked...

Capable

Vrednost 1858 Frekvenca
0 Not at all 0
100 Extremely 4
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0 1 100

Vrednosti spremenljivk od 0 do 100

CO1 B-Linked has employees who treat customers courteously. CO - Do you disagree or agree that B-Linked...

... has employees who treat customers courteously.

Vrednost 1957 Frekvenca
1 Strongly disagree 0
2 Disagree 3
3 Somewhat disagree 5
4 Neutral 93
5 Somewhat agree 87
6 Agree 61
7 Strongly agree 17
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 7

CO2 B-Linked has employees who are concerned about customer needs. CO - Do you disagree or agree that B-Linked...

... has employees who are concerned about customer needs.

Vrednost 2056 Frekvenca
1 Strongly disagree 0
2 Disagree 3
3 Somewhat disagree 6
4 Neutral 91
5 Somewhat agree 88
6 Agree 60
7 Strongly agree 18
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 7

CO3 B-Linked is concerned about its customers. CO - Do you disagree or agree that B-Linked...

... is concerned about its customers.

Vrednost 2155 Frekvenca
1 Strongly disagree 0
2 Disagree 4
3 Somewhat disagree 7
4 Neutral 72
5 Somewhat agree 97
6 Agree 66
7 Strongly agree 20
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 7

GE1 B-Linked looks like a good company to work for. GE - Do you disagree or agree that B-Linked...

... looks like a good company to work for.

Vrednost 2254 Frekvenca
1 Strongly disagree 0
2 Disagree 1
3 Somewhat disagree 6
4 Neutral 71
5 Somewhat agree 90
6 Agree 71
7 Strongly agree 27
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 7

GE2 B-Linked seems to treat its people well. GE - Do you disagree or agree that B-Linked...

... seems to treat its people well.

Vrednost 2353 Frekvenca
1 Strongly disagree 1
2 Disagree 2
3 Somewhat disagree 1
4 Neutral 93
5 Somewhat agree 74
6 Agree 71
7 Strongly agree 24
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 7

GE3 B-Linked seems to have excellent leadership. GE - Do you disagree or agree that B-Linked...

... seems to have excellent leadership.

Vrednost 2452 Frekvenca
1 Strongly disagree 0
2 Disagree 3
3 Somewhat disagree 3
4 Neutral 95
5 Somewhat agree 71
6 Agree 74
7 Strongly agree 20
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 7

SER1 B-Linked seems to make an effort to create new jobs. SER - Do you disagree or agree that B-Linked...

... seems to make an effort to create new jobs.

Vrednost 2551 Frekvenca
1 Strongly disagree 1
2 Disagree 5
3 Somewhat disagree 4
4 Neutral 105
5 Somewhat agree 84
6 Agree 60
7 Strongly agree 7
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 7

SER2 B-Linked seems to be environmentally responsible. SER - Do you disagree or agree that B-Linked...

... seems to be environmentally responsible.

Vrednost 2650 Frekvenca
1 Strongly disagree 2
2 Disagree 6
3 Somewhat disagree 17
4 Neutral 134
5 Somewhat agree 61
6 Agree 36
7 Strongly agree 10
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 7

SER3 B-Linked would reduce its profits to ensure a clean environment. SER - Do you disagree or agree that B-Linked...

... would reduce its profits to ensure a clean environment.

Vrednost 2749 Frekvenca
1 Strongly disagree 2
2 Disagree 15
3 Somewhat disagree 28
4 Neutral 152
5 Somewhat agree 40
6 Agree 22
7 Strongly agree 7
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 7

SER4 B-Linked supports good causes that benefit society. SER - Do you disagree or agree that B-Linked...

... supports good causes that benefit society.

Vrednost 2848 Frekvenca
1 Strongly disagree 3
2 Disagree 7
3 Somewhat disagree 16
4 Neutral 127
5 Somewhat agree 71
6 Agree 35
7 Strongly agree 7
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 7

RFSC1 B-Linked tends to outperform competitors. RFSC - Do you disagree or agree that B-Linked...

... tends to outperform competitors.

Vrednost 2947 Frekvenca
1 Strongly disagree 1
2 Disagree 10
3 Somewhat disagree 19
4 Neutral 126
5 Somewhat agree 60
6 Agree 45
7 Strongly agree 5
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 7

RFSC2 B-Linked seems to recognize and take advantage of market opportunities. RFSC - Do you disagree or agree that B-Linked...

... seems to recognize and take advantage of market opportunities.

Vrednost 3046 Frekvenca
1 Strongly disagree 0
2 Disagree 3
3 Somewhat disagree 5
4 Neutral 60
5 Somewhat agree 92
6 Agree 83
7 Strongly agree 23
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 7

RFSC3 B-Linked looks like it has strong prospects for future growth. RFSC - Do you disagree or agree that B-Linked...

... looks like it has strong prospects for future growth.

Vrednost 3145 Frekvenca
1 Strongly disagree 0
2 Disagree 1
3 Somewhat disagree 8
4 Neutral 45
5 Somewhat agree 85
6 Agree 93
7 Strongly agree 34
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 7

RFSC4 B-Linked is a top competitor in its market. RFSC - Do you disagree or agree that B-Linked...

... is a top competitor in its market.

Vrednost 3244 Frekvenca
1 Strongly disagree 3
2 Disagree 18
3 Somewhat disagree 26
4 Neutral 79
5 Somewhat agree 80
6 Agree 50
7 Strongly agree 10
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 7

PSQ1 B-Linked is a strong, reliable company. PSQ - Do you disagree or agree that B-Linked...

... is a strong, reliable company.

Vrednost 3343 Frekvenca
1 Strongly disagree 2
2 Disagree 5
3 Somewhat disagree 10
4 Neutral 85
5 Somewhat agree 83
6 Agree 62
7 Strongly agree 19
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 7

PSQ2 B-Linked develops innovative products and services. PSQ - Do you disagree or agree that B-Linked...

... develops innovative products and services.

Vrednost 3442 Frekvenca
1 Strongly disagree 1
2 Disagree 4
3 Somewhat disagree 12
4 Neutral 64
5 Somewhat agree 97
6 Agree 65
7 Strongly agree 23
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 7

PSQ3 B-Linked offers high quality products and services. PSQ - Do you disagree or agree that B-Linked...

... offers high quality products and services.

Vrednost 3541 Frekvenca
1 Strongly disagree 1
2 Disagree 3
3 Somewhat disagree 4
4 Neutral 86
5 Somewhat agree 85
6 Agree 72
7 Strongly agree 15
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 7

PSQ4 B-Linked offers products and services that are a good value for the money. PSQ - Do you disagree or agree that B-Linked...

... offers products and services that are a good value for the money.

Vrednost 3640 Frekvenca
1 Strongly disagree 2
2 Disagree 3
3 Somewhat disagree 5
4 Neutral 126
5 Somewhat agree 73
6 Agree 46
7 Strongly agree 11
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 7

CK1 Compared to the average person, I do not know much about telecommunication services. CK - To what extent do you disagree or agree with the following statements?

Compared to the average person, I do not know much about telecommunication services.

Vrednost 3739 Frekvenca
1 Strongly disagree 13
2 Disagree 66
3 Neutral 84
4 Agree 88
5 Strongly agree 15
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 5

CK2 I am very familiar with telecommunication services. CK - To what extent do you disagree or agree with the following statements?

I am very familiar with telecommunication services.

Vrednost 3838 Frekvenca
1 Strongly disagree 23
2 Disagree 63
3 Neutral 63
4 Agree 104
5 Strongly agree 13
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 5

CK3 I am not skilled at utilizing telecommunication services. CK - To what extent do you disagree or agree with the following statements?

I am not skilled at utilizing telecommunication services.

Vrednost 3937 Frekvenca
1 Strongly disagree 14
2 Disagree 55
3 Neutral 61
4 Agree 110
5 Strongly agree 26
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 5

CK4 I am very interested in telecommunication services. CK - To what extent do you disagree or agree with the following statements?

I am very interested in telecommunication services.

Vrednost 4036 Frekvenca
1 Strongly disagree 24
2 Disagree 82
3 Neutral 90
4 Agree 58
5 Strongly agree 12
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 5

CK5 I use a lot of telecommunication services. CK - To what extent do you disagree or agree with the following statements?

I use a lot of telecommunication services.

Vrednost 4135 Frekvenca
1 Strongly disagree 12
2 Disagree 41
3 Neutral 55
4 Agree 132
5 Strongly agree 26
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 5

CK6 My friends use telecommunication services a lot. CK - To what extent do you disagree or agree with the following statements?

My friends use telecommunication services a lot.

Vrednost 4234 Frekvenca
1 Strongly disagree 9
2 Disagree 19
3 Neutral 48
4 Agree 137
5 Strongly agree 53
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 5

CK7 I read articles related to telecommunication services all the time. CK - To what extent do you disagree or agree with the following statements?

I read articles related to telecommunication services all the time.

Vrednost 4333 Frekvenca
1 Strongly disagree 88
2 Disagree 106
3 Neutral 42
4 Agree 27
5 Strongly agree 3
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 5

ATTCH2 Please select "Strongly disagree"

Please select "Strongly disagree"

Vrednost 4432 Frekvenca
1 Strongly disagree 266
2 Disagree 0
3 Neutral 0
4 Agree 0
5 Strongly agree 0
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 5

BESC1 I have a special bond with the brands that I like. You are approaching the end of the questionnaire. For the last part we would like you to focus on yourself. BESC - To what extent do you disagree or agree with the following statements?

I have a special bond with the brands that I like.

Vrednost 4531 Frekvenca
1 Strongly disagree 32
2 Disagree 44
3 Somewhat disagree 32
4 Neutral 38
5 Somewhat agree 72
6 Agree 39
7 Strongly agree 9
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 7

BESC2 I consider my favorite brands to be a part of myself. You are approaching the end of the questionnaire. For the last part we would like you to focus on yourself. BESC - To what extent do you disagree or agree with the following statements?

I consider my favourite brands to be a part of myself.

Vrednost 4630 Frekvenca
1 Strongly disagree 41
2 Disagree 55
3 Somewhat disagree 41
4 Neutral 41
5 Somewhat agree 56
6 Agree 26
7 Strongly agree 6
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 7

BESC3 I often feel a personal connection between my brands and me. You are approaching the end of the questionnaire. For the last part we would like you to focus on yourself. BESC - To what extent do you disagree or agree with the following statements?

I often feel a personal connection between my brands and me.

Vrednost 4729 Frekvenca
1 Strongly disagree 37
2 Disagree 44
3 Somewhat disagree 39
4 Neutral 52
5 Somewhat agree 64
6 Agree 24
7 Strongly agree 6
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 7

BESC4 Part of me is defined by important brands in my life. You are approaching the end of the questionnaire. For the last part we would like you to focus on yourself. BESC - To what extent do you disagree or agree with the following statements?

Part of me is defined by important brands in my life.

Vrednost 4828 Frekvenca
1 Strongly disagree 47
2 Disagree 58
3 Somewhat disagree 49
4 Neutral 42
5 Somewhat agree 51
6 Agree 13
7 Strongly agree 6
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 7

BESC5 I feel as if I have a close personal connection with the brands I most prefer. You are approaching the end of the questionnaire. For the last part we would like you to focus on yourself. BESC - To what extent do you disagree or agree with the following statements?

I feel as if I have a close personal connection with the brands I most prefer.

Vrednost 4927 Frekvenca
1 Strongly disagree 36
2 Disagree 44
3 Somewhat disagree 34
4 Neutral 38
5 Somewhat agree 76
6 Agree 32
7 Strongly agree 6
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 7

BESC6 I can identify with important brands in my life. You are approaching the end of the questionnaire. For the last part we would like you to focus on yourself. BESC - To what extent do you disagree or agree with the following statements?

I can identify with important brands in my life.

Vrednost 5026 Frekvenca
1 Strongly disagree 29
2 Disagree 35
3 Somewhat disagree 29
4 Neutral 41
5 Somewhat agree 90
6 Agree 32
7 Strongly agree 10
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 7

BESC7 There are links between the brands that I prefer and how I view myself. You are approaching the end of the questionnaire. For the last part we would like you to focus on yourself. BESC - To what extent do you disagree or agree with the following statements?

There are links between the brands that I prefer and how I view myself.

Vrednost 5125 Frekvenca
1 Strongly disagree 28
2 Disagree 42
3 Somewhat disagree 27
4 Neutral 45
5 Somewhat agree 84
6 Agree 31
7 Strongly agree 9
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 7

BESC8 My favorite brands are an important indication of who I am. You are approaching the end of the questionnaire. For the last part we would like you to focus on yourself. BESC - To what extent do you disagree or agree with the following statements?

My favourite brands are an important indication of who I am.

Vrednost 5224 Frekvenca
1 Strongly disagree 38
2 Disagree 53
3 Somewhat disagree 41
4 Neutral 32
5 Somewhat agree 73
6 Agree 21
7 Strongly agree 8
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 7

EDU What is your current educational level?

EDU - What is your current educational level?

Vrednost 5323 Frekvenca
1 Degree or equivalent 141
2 Higher education 29
3 A Level or equivalent 57
4 GCSEs grades A*-C or equivalent 35
5 Other qualifications 3
6 No qualification 1
7 Don't know 0
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 6

XAGE Your age in years

XSTARleta - How old are you?

Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0 18 71 34.673 11.236

Vrednosti spremenljivk od 18 do 71

XGENDER Your gender is:

XSPOL - Your gender is:

Vrednost 5521 Frekvenca
1 Male 79
2 Female 182
4 Other 3
3 Prefer not to say 2
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
264 2

Vrednosti spremenljivk od 1 do 4

XGend_tx Other:

Other:

Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
263 3 -2 -2 -2 0

Vrednosti spremenljivk od -2 do -2

XINCOME What was your total personal income after taxes for the most recent calendar year (January through December)?

XDOH - What was your total personal income after taxes for the most recent calendar year (January through December)? (Please include income received by all members of your household and from all sources, including salaries, pensions, interest, dividends, bonuses, capital gains, and profits.)

Vrednost 5719 Frekvenca
1 Less than GBP 5,000 28
2 GBP 5,001 – GBP 9,999 14
3 GBP 10,000 – GBP 14,999 32
4 GBP 15,000 – GBP 19,999 27
5 GBP 20,000 – GBP 24,999 42
6 GBP 25,000 – GBP 29,999 27
7 GBP 30,000 – GBP 34,999 26
8 GBP 35,000 – GBP 39,999 16
9 GBP 40,000 – GBP 44,999 16
10 GBP 45,000 - GBP 49,999 11
11 more than 50,000 GBP' 27
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Vrednosti spremenljivk od 1 do 11

PID_r Online panel respondents ID number

Online panel respondents ID number

Vrednost 5818 Frekvenca
Zakrita vrednost 266
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

IntTime Interview time

Interview time

Vrednost 5917 Frekvenca
0:02:59,99 1
0:03:01,00 1
0:03:04,00 1
0:03:07,00 1
0:03:07,99 2
0:03:09,99 1
0:03:11,00 1
0:03:12,00 1
0:03:12,99 1
0:03:14,00 1
0:03:14,99 1
0:03:16,99 2
0:03:17,00 1
0:03:18,00 1
0:03:18,99 1
0:03:19,99 1
0:03:20,00 1
0:03:20,99 3
0:03:23,99 1
0:03:25,99 2
0:03:26,00 1
0:03:26,99 2
0:03:27,99 1
0:03:28,99 2
0:03:29,00 1
0:03:30,00 1
0:03:31,99 1
0:03:33,99 2
0:03:34,00 1
0:03:36,99 1
0:03:38,00 1
0:03:38,99 1
0:03:39,99 1
0:03:41,00 1
0:03:41,99 1
0:03:43,00 2
0:03:43,99 1
0:03:49,00 1
0:03:50,99 1
0:03:51,99 1
0:03:52,00 1
0:03:52,99 1
0:03:54,00 2
0:03:54,99 2
0:03:55,00 1
0:03:57,00 1
0:03:57,99 2
0:04:00,99 1
0:04:01,99 1
0:04:05,00 1
0:04:05,99 1
0:04:07,99 1
0:04:08,99 1
0:04:09,99 1
0:04:10,99 2
0:04:11,00 3
0:04:11,99 2
0:04:13,00 1
0:04:14,99 1
0:04:16,00 2
0:04:16,99 1
0:04:17,00 1
0:04:17,99 4
0:04:18,99 1
0:04:20,00 1
0:04:22,00 1
0:04:23,00 1
0:04:24,00 4
0:04:24,99 1
0:04:25,00 1
0:04:25,99 1
0:04:26,00 1
0:04:27,00 1
0:04:33,99 2
0:04:34,00 1
0:04:36,00 2
0:04:37,99 1
0:04:38,00 2
0:04:38,99 2
0:04:40,00 1
0:04:41,00 1
0:04:41,99 2
0:04:43,00 1
0:04:43,99 1
0:04:44,99 1
0:04:46,00 1
0:04:48,00 1
0:04:48,99 2
0:04:49,99 2
0:04:50,99 1
0:04:52,00 1
0:04:52,99 2
0:04:53,00 1
0:04:54,00 1
0:04:55,00 1
0:04:56,00 2
0:04:59,00 2
0:05:02,00 2
0:05:04,00 1
0:05:05,00 2
0:05:08,00 1
0:05:08,99 1
0:05:10,00 1
0:05:12,00 2
0:05:13,99 2
0:05:15,00 1
0:05:16,99 2
0:05:17,00 1
0:05:19,99 2
0:05:21,00 1
0:05:21,99 1
0:05:27,99 1
0:05:34,99 3
0:05:35,00 1
0:05:35,99 1
0:05:36,99 1
0:05:37,00 1
0:05:39,00 1
0:05:39,99 1
0:05:40,99 2
0:05:41,00 1
0:05:43,99 1
0:05:45,00 1
0:05:47,00 1
0:05:48,00 2
0:05:51,99 1
0:05:55,99 1
0:05:56,99 1
0:05:57,00 1
0:05:57,99 1
0:05:59,00 1
0:05:59,99 1
0:06:01,00 1
0:06:04,00 1
0:06:06,99 1
0:06:09,00 1
0:06:12,00 1
0:06:14,00 1
0:06:14,99 1
0:06:15,99 1
0:06:18,99 1
0:06:21,00 1
0:06:23,99 1
0:06:29,00 1
0:06:30,00 1
0:06:30,99 1
0:06:32,99 1
0:06:33,99 1
0:06:41,00 2
0:06:42,00 1
0:06:42,99 1
0:06:44,00 1
0:06:44,99 1
0:06:45,99 2
0:06:46,00 1
0:06:49,00 1
0:06:53,00 1
0:06:57,00 1
0:06:57,99 1
0:06:58,99 2
0:07:00,99 1
0:07:05,00 3
0:07:06,00 1
0:07:06,99 2
0:07:08,00 1
0:07:13,00 1
0:07:15,99 1
0:07:17,99 1
0:07:20,99 1
0:07:22,99 1
0:07:23,00 1
0:07:25,99 1
0:07:27,00 2
0:07:33,99 1
0:07:35,99 2
0:07:38,00 1
0:07:40,00 1
0:07:41,99 1
0:07:43,99 1
0:07:48,99 1
0:07:52,00 2
0:07:56,00 1
0:07:58,00 1
0:08:17,00 1
0:08:27,00 1
0:08:36,99 1
0:08:37,99 1
0:08:43,99 1
0:08:50,00 1
0:08:56,00 1
0:09:01,00 1
0:09:02,00 1
0:09:16,00 1
0:09:17,99 1
0:09:21,99 1
0:09:28,00 1
0:09:28,99 1
0:09:29,99 3
0:09:34,00 1
0:09:49,00 1
0:09:58,00 1
0:10:11,00 1
0:10:38,00 1
0:10:59,00 1
0:11:15,00 1
0:11:47,99 1
0:12:25,00 1
0:12:39,99 1
0:12:47,99 1
0:13:43,00 1
0:13:58,99 1
0:14:05,00 1
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0

Group12 Experimental group recoded

Experimental group recoded

Vrednost 6016 Frekvenca
0 Control group 42
1 Customer orientation 49
Sysmiss 175
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
91 175

Vrednosti spremenljivk od 0 do 1

Group13 Experimental group recoded

Experimental group recoded

Vrednost 6115 Frekvenca
0 Control group 42
1 Good employer 44
Sysmiss 180
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
86 180

Vrednosti spremenljivk od 0 do 1

Group14 Experimental group recoded

Experimental group recoded

Vrednost 6214 Frekvenca
0 Control group 42
1 Social and enviromental responsability 40
Sysmiss 184
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
82 184

Vrednosti spremenljivk od 0 do 1

Group15 Experimental group recoded

Experimental group recoded

Vrednost 6313 Frekvenca
0 Control group 42
1 Reliable and finacially strong company 46
Sysmiss 178
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
88 178

Vrednosti spremenljivk od 0 do 1

Group16 Experimental group recoded

Experimental group recoded

Vrednost 6412 Frekvenca
0 Control group 42
1 Product and service quality 45
Sysmiss 179
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
87 179

Vrednosti spremenljivk od 0 do 1

Knowled Factor scores from CFA for construct of Category knowledge (CK)

Factor scores from CFA for construct of Category knowledge (CK)

Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0 0.787 3.612 2.346 0.544

Vrednosti spremenljivk od 0.78676133294215 do 3.61170399199992

BrEngaSC Factor scores from CFA for construct of Brand engagement in self-concept (BESC)

Factor scores from CFA for construct of Brand engagement in self-concept (BESC)

Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0 1.104 7.066 3.795 1.489

Vrednosti spremenljivk od 1.10408736597777 do 7.06598825805908

PSqual Factor scores from CFA for construct of Prodcut and service quality (PSQ)

Factor scores from CFA for construct of Prodcut and service quality (PSQ)

Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0 2.004 7.468 5.343 0.922

Vrednosti spremenljivk od 2.00429408757706 do 7.46770410029863

RFstCo Factor scores from CFA for construct of Reliable and finacially strong company (RFSC)

Factor scores from CFA for construct of Reliable and finacially strong company (RFSC)

Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0 1.69 5.856 4.35 0.704

Vrednosti spremenljivk od 1.69038091448882 do 5.85604998917927

SEresp Factor scores from CFA for construct of Social and enviromental responsability (SER)

Factor scores from CFA for construct of Social and enviromental responsability (SER)

Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0 1.148 5.474 3.614 0.653

Vrednosti spremenljivk od 1.14759984959412 do 5.4738434239966

Employer Factor scores from CFA for construct of Good employer (GE)

Factor scores from CFA for construct of Good employer (GE)

Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0 1.969 7.135 5.103 0.867

Vrednosti spremenljivk od 1.96880483266575 do 7.13457432930526

CustOri Factor scores from CFA for construct of Customer orientation (CO)

Factor scores from CFA for construct of Customer orientation (CO)

Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0 1.802 6.523 4.634 0.834

Vrednosti spremenljivk od 1.80153635775131 do 6.52345472974106

Competen Factor scores from CFA for construct of Competence (BC)

Factor scores from CFA for construct of Competence (BC)

Vrednost 724 Frekvenca
0 Not at all
100 Extremely
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0 2.089 93.659

Vrednosti spremenljivk od 0 do 100

Warmth Factor scores from CFA for construct of Warmth (BW)

Factor scores from CFA for construct of Warmth (BW)

Vrednost 733 Frekvenca
0 Not at all
100 Extremely
Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0 2.707 95.105

Vrednosti spremenljivk od 0 do 100

Trust Factor scores from CFA for construct of Trust (BT)

Factor scores from CFA for construct of Trust (BT)

Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0 1.079 6.795 4.412 0.969

Vrednosti spremenljivk od 1.0792682125436 do 6.79488894082649

WTP Factor scores from CFA for construct of Willingness to purchase (WTP)

Factor scores from CFA for construct of Willingness to purchase (WTP)

Veljavni odgovori Neveljavni odgovori Minimum Maksimum Aritmetična sredina Standardni odklon
266 0 1.055 5.093 3.744 0.888

Vrednosti spremenljivk od 1.05501163138805 do 5.09347423771606

Gradiva o izvedbi raziskave

  1. Gidaković, Petar in Žabkar, Vesna (2019). EKUPSZ19 - Survey about attitudes toward companies [Vprašalnik].

Rezultati raziskave

Ni gradiv povezanih z rezultati raziskave!

Povezane objave

  1. Gidaković, Petar in Žabkar, Vesna (2020). Warmth and competence matter!: but how do they come about? Prispevek na konferenci (AMA Winter Academic Conference, 2020).

Dostop do podatkov in dokumentacije - Nesstar


POGOJI UPORABE:

Licenca Creative Commons Priznanje avtorstva

STATUS RAZISKAVE

4 - Polni opis raziskave in kodirna knjiga spremenljivk s polnim besedilom vprašanj.

KATEGORIJA RAZISKAVE

7 - teoretsko ali praktično pomembne raziskave, omejene na manj splošno populacijo, manj vplivne

  Kako citiram to RAZISKAVO?

Gidaković, P. in Žabkar, V. (2020). Eksperiment o korporativnem ugledu, porabniških stereotipih in zaupanju, 2019 [Podatkovna datoteka]. Ljubljana: Univerza v Ljubljani, Arhiv družboslovnih podatkov. ADP - IDNo: EKUPSZ19. https://doi.org/10.17898/ADP_EKUPSZ19_V1

COBISS.SI
Cobiss tip: 2.20
Datum prve podatkovne objave: 2020